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PRIVACY POLICY

At PELOTA SPORTSWEAR, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, purchase our products, or interact with us in any way.

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1. Information We Collect
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We may collect the following types of information:


1.1. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information

  • Account login details (if applicable)

  • Any other information you provide through our website, customer service, or social media channels

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1.2. Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Browsing behavior (e.g., pages visited, time spent on our site)

  • Cookies and similar technologies

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2. How We Use Your Information
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We use your information for the following purposes:

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  • To process and fulfill orders, including shipping and delivery

  • To provide customer support

  • To improve our website, products, and services

  • To personalize your shopping experience

  • To send promotional emails and marketing communications (with your consent)

  • To detect and prevent fraud or other illegal activities

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3. How We Share Your Information
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We do not sell your personal information. We may share your information in the following cases:

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  • With third-party service providers (e.g., payment processors, shipping companies) to facilitate transactions

  • To comply with legal obligations or enforce our policies

  • In the event of a merger, acquisition, or sale of assets

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4. Cookies and Tracking Technologies
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We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

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5. Your Privacy Rights
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Depending on your location, you may have certain rights regarding your personal information, including:

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  • Accessing, updating, or deleting your information

  • Opting out of marketing communications

  • Restricting or objecting to data processing

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To exercise your rights, please contact us here.

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6. Data Security
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We implement appropriate security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

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7. International Users
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If you are accessing our website from outside Australia, your information may be transferred to and processed in Australia, where privacy laws may differ.

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8. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

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9. Contact Us
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For questions or concerns about this Privacy Policy, please contact us here.

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